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Instant 100% Power Backup
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Doctor On Call
Taxi on Call
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Room Service
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Privacy Policy

We understand the trust you have shown in Aura Suites and value it deeply. It is also the reason why we would like to insist upon the highest standards for secure transactions and customer information privacy. We advice you to read our policy regarding information gathering and dissemination practices. Kindly take note that our Privacy Policy may change without prior notice. Aura Suites in operated by Aura Hospitality. All references to ‘Aura Suites’, "we", or "us", include Aura Suites and its subsidiaries.

1- Collection of Personal Information:

We collect personally identifiable information (email address) from you when you set up a free account with The Aura Suites. While you can browse some sections of our site without being a registered member, certain activities like booking may require prior registration.
We do use your contact information to send you offers. You may always opt-out of receiving such information by dropping a mail to us.

2- Use of Profile and demographic data:
The personal information we collect from you would be used to offer the services you have requested for. At the same time, we will provide you the ability to opt-out of such uses. We may use your personal information to resolve conflicts/ disputes; troubleshoot problems; help promote a safe service; collect service fees owed; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

In our efforts to continually improve our service offering, we study and analyze demographic and profile data about our users' activity on our website.

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and demographic information (like zip code, age, or income level). We use this data to customize your experience at our site, providing you with content that we think you might be interested in--and to display content according to your taste.


A "cookie" is a small piece of information stored by a Web server on a Web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. Aura Suites places both permanent and temporary cookies in your computer's hard drive and these cookies do not contain any of your personally identifiable information.

3- Sharing of Personal Information :

We may share personal information with our other corporate entities and affiliates to: help detect and prevent identity theft, fraud and other potentially illegal acts; correlate related or multiple accounts to prevent abuse of our services; and to facilitate joint or co-branded services that you request where such services are provided by more than one corporate entity. Those entities and affiliates may not market to you as a result of such sharing unless given consent. We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Aura Suites and its affiliates will share some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

4- Links to other websites:

There could be links on our websites from our site, which may collect personally identifiable information about you. Aura Suites is not responsible for the privacy practices or the content of those linked websites.

5- Security Precautions:
Our site has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever visitors change or access their account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

6- Choice/Opt-Out
Aura Suites provides all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account. 

To remove your contact information from Aura Suites please drop an email to aurasuit@gmail.com with the message ‘Opt out’ in the subject line.

All queries can be addressed to aurasuit@gmail.com. We would be happy to clarify.


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